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Game launcher and tab s3 or any tablet

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Was landscape orientation disabled?

 

example: https://vimeo.com/254595486

 

it would auto-rotate in earlier versions, but stopped auto-rotating after Version 2.x.

 

this is not a misconfiguration issue and Samsung support is clueless and evasive.

 

anyone?

 

cheers!

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@ChrisM wrote:

Hi @mitopa.

 

Could you give us a little more info as to how this was resolved for you?


The latest version now respects the Auto-rotate parameter under settings.  Before it was always fixed in portrait mode.

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Community Manager

We're checking with our experts to work out if the design of the Game Launcher has been changed for you, @mitopa

 

In the meanwhile, could you follow these healthcheck steps so we understand what you are experiencing better.

- Restart your tablet 

- Check you're on the latest SW version

- Check all of your apps are up to date manually - both Galaxy Apps and Play Store

- Clear the cache of the Games Launcher and the impacted games. Settings > Apps > Game Launcher > Storage > Storage > Clear Cache and same steps selecting the game. 

 

Let us know how you get on! 

 

-Sachiko-

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thanks forthe reply.

 

yes, i did all of that.

 

if you have a tablet hanging around, then you will experience the same.

older versions were Ok, but not after 2.O. x.

 

 


@SachikoT wrote:

We're checking with our experts to work out if the design of the Game Launcher has been changed for you, @mitopa

 

In the meanwhile, could you follow these healthcheck steps so we understand what you are experiencing better.

- Restart your tablet 

- Check you're on the latest SW version

- Check all of your apps are up to date manually - both Galaxy Apps and Play Store

- Clear the cache of the Games Launcher and the impacted games. Settings > Apps > Game Launcher > Storage > Storage > Clear Cache and same steps selecting the game. 

 

Let us know how you get on! 

 

-Sachiko-


 

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high

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the auto orientation was working until version 2.0.37.

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Finslly it's back..
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After 7 months samsung finally fixed this.
ChrisM Moderator
Moderator

Hi @mitopa.

 

Could you give us a little more info as to how this was resolved for you?

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@ChrisM wrote:

Hi @mitopa.

 

Could you give us a little more info as to how this was resolved for you?


The latest version now respects the Auto-rotate parameter under settings.  Before it was always fixed in portrait mode.

ChrisM Moderator
Moderator

That's great, @mitopa. Thanks for letting us know.

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