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Galaxy tab s 3 9.7

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I have just ordered  a tab s 3 ordered the wrong colour can I amend order with customer services tomorrow.

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AntS Moderator
Moderator

Hi @Ju! :smileyhappy:

 

Apologies for not getting to this until now. If you've ordered from our online store you wouldn't be able to change an order once it's placed. If you do want to change the colour you've ordered, you'd need to either cancel the order or return the order and place a new one. With the Tab S3 being a pre-order, you should be able to cancel and place a new pre-order.

 

There's some Shopping FAQ's on our website here (which also has online store team's contact details) if you want to check them out. Hope you've been able to sort something today! :smileyhappy:


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 Say "Hello!" to the Community in The Introduce Yourself Thread.


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AntS Moderator
Moderator

Hi @Ju! :smileyhappy:

 

Apologies for not getting to this until now. If you've ordered from our online store you wouldn't be able to change an order once it's placed. If you do want to change the colour you've ordered, you'd need to either cancel the order or return the order and place a new one. With the Tab S3 being a pre-order, you should be able to cancel and place a new pre-order.

 

There's some Shopping FAQ's on our website here (which also has online store team's contact details) if you want to check them out. Hope you've been able to sort something today! :smileyhappy:


Community_Sig_S10_02s_f.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.


View solution in original post

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