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Galaxy tab 6a

(Topic created on: 29-12-2019 02:04 PM)
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Kamilka
Student
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My tablet has broken, it has a black screen and wont turn on. When i plug in the charger it makes a single beep and still doesnt do anything. What can i do about it? 

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Solution
Kamilka
Student
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Hi CarloL ,problem is gone . Disconnected battery on 10sec and tablet , still live

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2 REPLIES 2
CarloL
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Hey @Kamilka! Have you been using the official Samsung charger that came with the tablet? If so, charge it for 30 minutes and do a Soft Reset by holding the Volume Down as well as the Power buttons for 10 seconds. Also, is the tablet damaged in any way?

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Solution
Kamilka
Student
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Hi CarloL ,problem is gone . Disconnected battery on 10sec and tablet , still live