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Galaxy Tab non responsive after running software update

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My husband ran a software update on his Galaxy Tab last night and it is now completely non responsive. We cannot turn it on, or reset it. It refuses to charge. We have tried connecting it to a laptop but it does not charge and the laptop does not recognise the device has been plugged in.

 

Any advice for things to try or best to just return as faulty?

 

Thanks in advance for any advice

1 REPLY 1
Superuser I
Superuser I

If all else fails then this link maybe worth a read @LindaK

 

https://www.verizonwireless.com/support/knowledge-base-129528/

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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