Support

Open search

Galaxy Tab S6 Wifi Dropout

Highlighted
First Poster

Thank you very much for your response. Similar to the response I've had from all their departments. Pretty poor show.

Jim 10

Highlighted
Apprentice

I sent my device in for repair and samsung said that they could not find any faults with it and when I contacted live chat because I was still having the issues I was told all they could do is send it back in for repair. I am tempted to get in contact with either trading standards or the BBC's Watchdog Program. 

Highlighted
First Poster
  1. Thanks for your last info. Strange that a recent Techradar review didn't pick up the problem. Trading standrds and tv won't help much as they can only go for the retailer. I am delaying my purchse until we hear some good news

Jim10

Highlighted
Explorer

Hiya, after what period of time does this start to happen - I bought it yesterday and didn't think to read up before buying.... 

Highlighted
Apprentice

For me can happen after length of time: sometimes every 20 minutes or so, other times once or twice a day. Hasn't happened for 2 days now. It's very unpredictable really 

Highlighted
Explorer

I've been using the tablet non-stop up until today since Saturday afternoon, and it hasn't dropped out yet. I have set it up with WiFi as "Unmetered" connection when first configuring the tablet instead of default "Automatic". 

 

I have the 256GB WiFi version ASH4 firmware installed.

 

I live in a 2 storey house, router is downstairs in networking closet and I'm on the 2nd floor. WiFi signal is 80% and I'm getting the full 14ms ping, 76/18 mbps speeds. The router is an Asus RT-AC5300. 

 

If its drops out after posting this i'm going to cry 

Highlighted
First Poster

Hip hip hooray. Hope it lasts. Could you please let me know tomorrow if it does and I will order 4g version. 

Jim 10

 

Highlighted
Explorer

Still going strong - no issues with WiFi whatsoever. 

 

I read up XDA that its possible its something to do with specific features enabled on a WiFi network that cause this as for some people it works fine at work but drops out at home. 

 

Also - T860XXU1ASJ1 is rolling out, possibly with a fix. So far its out in Germany, Canada and Korea. 

Highlighted
First Poster

Thank you. Great detective work. I will now go ahead with purchase.

Jim 10

Highlighted
First Poster

Same here, my second replacement tablet and still the same issue. 

Top Liked Authors