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Galaxy Tab S6 Wifi Dropout

First Poster

WiFi keeps dropping out of new Galaxy Tab S6, when turning the WiFi button off in settings to try and reconnect the button keeps reverting to off and won't turn back on. I have to reset the tablet to get WiFi back on again which is very annoying. Any ideas anyone? 

7 REPLIES 7
New Member
Same issue here. Very frustrating.
Superuser I
Superuser I

Hi @Hartleyh  and @jdawgcurtis , 

Try resetting network settings see that works. You can also contact the  Samsung's technical department and they may be able to assist you on the phone on how to reset the connection or they can access the issue from their end.

Did you try to clean Wipe Cache Partition to see if it will resolve the problem. Also, you can reboot and start in Safe Mode to check if it works...

 

Waiting for more informations. It could necessite a update to resolve it.

 

 

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First Poster

Yup I'm seeing the same problem on my Tab S6, and it's not limited to any specific WiFi network. Hoping for a quick fix on this one Samsung.

Superuser I
Superuser I

Hi @Hartleyh , @acc3d , @jdawgcurtis  Does the wifi problem occur when you hold the tablet in this position  or all the times  when you are turning the WiFi button off in settings to try and reconnect the button ?

If it happened when turning the WiFi button off in settings to try and reconnect the button it's only a update problem and can be repair easily. All of ou need to complain in the Samsung's Forum in « Contact us /Errors reports or Ask question »  if you want faster update from Samsung.

 

Screenshot_20190914-153651_Samsung%20Internet_3705.jpg

Si j'ai pu vous aider un peu , cliquez sur le POUCE, Si j'ai résolu votre problème cliquez sur Accepter comme solution pour aider ceux qui se posent la même question. Merci
First Poster

It doesn't matter how I hold the tablet. Every time my wifi failed,  the tablet was just sitting idle

New Member

I Called samsung Support they said that they have had a high amount of calls from tab s6 users about this issue but don't have a fix for it

First Poster

I spoke to a guy in my local Samsung shop yesterday and was told a few people have mentioned it but there was no official response to the complaints. It's happening more often for me now and it's getting really frustrating. I may go back to using my Tab S4 as least I know the WiFi won't drop out on it!

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