Hi, bought my Samsung Tab S4 Wifi one week ago and the same issue with Netflix and video player from local file. Heavily out of sync, roughly a second. I would assume I have the latest OS version. Please fix quickly, this is ridiculous for such a high-end product.
Make sure that your software is the latest version, check it don't just assume 🙂
I had the same problem (I'm the person that started this thread) and it was solved with the latest update. To be honest I didn't believe that Samsung would resolve this, I thought that they were going to ignore it. But I was in for a surprise 🙂
Looking forward for an update on this.
Is there a ticket number?
the audio/video synch issue happens on both tab s3 and tab s4, apparently only with streaming video.
to confirm the problem, just visit your local best buy store and pick a tab s4. The problem does exist.
Bought my one two weeks ago, all updates same issue with netflix and youtube. I bought this mainly for video watching..so frustrated and disappointed with samsung quality. Moderator?
I will share this on all of my social media channels. In this price category this is just not acceptable.