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Galaxy Tab S4 audio slightly out of sync when using streaming video apps

Explorer

Hello! 

With the latest tablet update (December 2018) the issue appears to be solved .

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First Poster

Hi, bought my Samsung Tab S4 Wifi one week ago and the same issue with Netflix and video player from local file. Heavily out of sync, roughly a second. I would assume I have the latest OS version. Please fix quickly, this is ridiculous for such a high-end product.

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Explorer

Hello! 

Make sure that your software is the latest version, check it don't just assume 🙂

I had the same problem (I'm the person that started this thread) and it was solved with the latest update. To be honest I didn't believe that Samsung would resolve this, I thought that they were going to ignore it. But I was in for a surprise 🙂

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First Poster

My software is up-to-date (ran a manual update with no result) unfortunately so I am still waiting for a fix. Really annoying, even in every Youtube video...

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New Member

I just bought a table from Best buy and have the same issue audio is really out of sync with netflix

 

Current version is T830XxU2ARK4

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New Member
I have just bought and updated a tab s4 and have out of sync audio too.
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Navigator

Looking forward for an update on this.

 

Is there a ticket number?

 

the audio/video synch issue happens on both tab s3 and tab s4, apparently only with streaming video.

 

to confirm the problem, just visit your local best buy store  and pick a tab s4.    The problem does exist.

 

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Navigator

Bump...

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First Poster

Bought my one two weeks ago, all updates same issue with netflix and youtube. I bought this mainly for video watching..so frustrated and disappointed with samsung quality. Moderator?  

I will share this on all of my social media channels. In this price category this is just not acceptable.

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First Poster

Same EXACT issue

 

With Bluetooth, the audio is perfect.

 

With wired (Samsung) headphones and the goofy usb c adapter provided there is a delay

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