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Galaxy Tab S3 won't turn on after battery is drained

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First Poster

Hello. Today my Tab S3's battery went to 0%, it shut itself off but it stays in a state where charging it won't show anything on the screen and my Back and Multitask buttons remain lit. I have read of this issue on the internet.
I have some quite important data on this tablet and if it needs a mobo swap I'm screwed.

What should I do?

2 ACCEPTED SOLUTIONS

Accepted Solutions
First Poster

Thanks for telling me but fortunately (thank god) I fixed it another way around.

I just left it there without charging for the whole night, then this morning I plug it in, let it charge to 15-20% and: IT'S ALIVE!

As for the hard-reset, I could not do it, no matter what I did, I couldn't get out of such state, no button combinations could get it out of it.

AntS Moderator
Moderator

Glad to know you got it sorted, @lorecast162

 

Just to add: I've had success in the past with a soft reset (press Power and Volume Down simultaneously for about 10 seconds) whilst the tablet's connected to a computer via USB.


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5 REPLIES 5
Superuser I
Superuser I

Hi @lorecast162

 

Let the charging continue because when a battery is fully depleted it can take a while to kick in again when charging. 

 

Try another charger cable and brick just in case. 

 

Perhaps try the 1st method in the following link although unfortunately a hard reset can delete your data.

 

Hopefully you back up regularly. 

 

Samsung-galaxy-tab-s3/hardreset/first-method.

And or try hooking it up to a computer to see if it'llet.you access it that way although in most instances there's a pop up that needs confirming on the screen which in your case could pose a problem. 

 

Another option is to use a Samsung Service Centre or Samsung Experience Store.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Thanks for telling me but fortunately (thank god) I fixed it another way around.

I just left it there without charging for the whole night, then this morning I plug it in, let it charge to 15-20% and: IT'S ALIVE!

As for the hard-reset, I could not do it, no matter what I did, I couldn't get out of such state, no button combinations could get it out of it.

AntS Moderator
Moderator

Glad to know you got it sorted, @lorecast162

 

Just to add: I've had success in the past with a soft reset (press Power and Volume Down simultaneously for about 10 seconds) whilst the tablet's connected to a computer via USB.


Prince_Community_Sig03.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.

Apprentice

Power and Vol down worked for me too.. Mine wasn't flat, when I actually got it back on it was fully charged.. Just wouldn't start, tried all of the combinations of power, vol up and home buttons. None of these worked. Many thanks AntS.. Oh, I did also have it connected to the PC at the time, mainly as I got the connection sound reaction from the PC so thought something must be happening..

Observer

My tablet had the same problem except there was no indication of power at all. It just happened instantly when I removed my memory card where my battery was at 90%. Thankfully the solution suggested by AntS worked wonders, which was by pressing both the power button and volume down button simultaniously. Also note that while I was doing this, I  had already connected my tablet to the original Samsung charger. Thank you AntS and everyone else for your helpful suggestions.

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