07-04-2017 06:17 PM
Hi I have a tab 4 10.1 and the screen has dead spots and is often non responsive so was considering replacement. It looks easy enough but wanted to make sure I got the correct original screen as I read there can be compatibility problems with 3rd party screens. I have my serial number but where can I make sure I get the right parts.
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07-04-2017 06:54 PM
Just get Samsung to do a repair at least you would know it's done right and using the right parts.
07-04-2017 07:15 PM
You'll be able to find the nearest Samsung Support Centre to you here, @Scottblox.
(If you want to see an overview of where they’re dotted around the UK there’s a map at the bottom of this page.)
08-04-2017 12:00 AM
How do I set that up? Customer service wasn't very helpful and didn't suggest that when I asked about parts
08-04-2017 10:18 AM
If you're near one of our Support Centres, you can pop in and our engineers will take a look at the Tab for you. Alternatively, our Support Team can look at arranging a postal repair.