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Email Verification

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First Poster

I have just got a Galaxy tabS5e,

I have inputed my email details but keep getting unable to verify my account,

Username or password is incorrect, SMTP Pop3 incorrect

I also have a GalaxyS10 5G and this is fine I have even reset my email password online reentered all details Phone is fine but still get unable to verify on my new tab?

Please help thanks

2 REPLIES 2
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Moderator
Moderator

Hey @BOROCol! Please log out from your account on the S10 5G and make sure that on the tablet, the Master sync is turned on: swipe down from the top of the screen > Toggle on Master Sync icon. Then go to: Email app > 3 Orange lines (top left) > Gear icon > Select account > Sync schedule > Set sync schedule > Auto. Can you verify and access your account now?

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First Poster

Thanks,

I managed to get it working in the end by deleting my account from Tablet and restting it and then readding my email account.

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