wifi adaptor for older (2012) Samsung Smart TV (UE40ES5500)

[evelyn98]

I would like to know what kind of adaptor to get, and more importantly WHERE to get or order one for the above TV (in the subject line).  I have called SAMSUNG Greece, but they gave me no solution.  Just 'try to find one in the market, but we don't know where, or what type'.  What's with that?  That's no way to talk to a customer.  And what happened to good, old-fashioned, supporting your product?  Never mind.

Does anyone have any ideas.  I'm in Athens, Greece.

[AntS · Accepted solution]

Hi @evelyn98. 

This is the official compatible adaptor for that model on our UK site: WIS12ABGNX Wireless LAN Adaptor.

It's a discontinued product, so it's difficult to track down retailers that still stock it. A couple of our UK online retail partners say they have it in stock here and here; and it looks as though they'd both ship to Greece (at a price) - but the product is a bit expensive from them. There may be some available from second-hand retailers (and possibly unofficial adaptors) - but as an official Samsung peep I'm unable to recommend those.

Hope this helps you out a little though. :robothappy:

[evelyn98]

Thank you very much for your quick and informative response. Certainly all the information I needed which I didn't get from Samsung Greece.

[CarolinaW]

No worries! Hope you're all sorted! :robothappy: