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volume / issue / volume works during DVD use / no volume during standard TV mode / model UN40EH5300F smart tv

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volume / issue / volume works during DVD use / no volume during standard TV mode / model UN40EH5300F smart tv

 

i've probably overlooked something simple

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checked remote control batteries

checked possible mute being enabled on remote 

disconnecting DVD player from TV,  to see if DVD itself is overriding standard tv volume controls   < - -   trying this now 

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anyone ever had similar instances  ?

 

1 REPLY 1
ChrisM Moderator
Moderator

Hi @ONIX6 

 

Have you tried resetting the sound? Go to Menu > Sound > Reset Sound.

 

Let us know if this helps.

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