29-04-2017 02:12 PM
Hello
Due to One Connect issue, my TV's mother board has been replaced.
Since everything works fine except the system / configuration menu that stucks at 'Downloading terms and policies' so I can't finsih the unboxing configuration.
of course internet access works fine (I can use Youtube in smart hub without any issue)...
Any idea ?
Thx in advance
01-05-2017 08:39 PM
Hi @fcleach.
Are you able to go to Menu > Smart Hub > Terms & Policy and complete the registration from there?
01-05-2017 10:17 PM
Hi
no I can't because this menu 'terms & policy' is not available (grey) as well as Samsung Account under Smart Hub.
Thx