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smart Remote battery Cover!

Apprentice

Has anyone had trouble opening the Battery Cover on the Smart remote for the MU6400 Series TV??

It's murder trying to get it open!! Very badly designed!!

14 REPLIES 14
ChrisM Moderator
Moderator

Hi @Neill1221.

 

We've checked this with ours in the office and it seems fine. Does yours seem to be catching anywhere or is it just stiff?

Apprentice

It won't budge at all! The batteries are in it,but as hard as I try the cover won't move at all! I'm pressing down on the arrow,and still no move! I understand some ppl on youtube are haveing the same problem!!

Apprentice

It won't budge at all! The batteries are in it,but as hard as I try the cover won't move at all! I'm pressing down on the arrow,and still no move! I understand some ppl on youtube are haveing the same problem!! some sare saying the batteries have popped out of the housing inside the cover, and that causes the trouble!!

ChrisM Moderator
Moderator

That's strange. Where did you buy the TV @Neill1221? Are you anywhere near one of our Service Centres? Have a look here.

Apprentice

I think I'm a little bit to the left of westminster abbey! I'm in dublin Ireland! Got it before christmas in argos!!

I've never had a problem getting a battery cover off anything before,so,this is a first! I think it's a bad design!!

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ChrisM Moderator
Moderator

Have you been in touch with the retailer regarding this @Neill1221?

Apprentice

No not yet! I wanted to ask if anyone on the forum had the same issue! As I said before I saw some complaints on youtube

with this problem,so,I decided to ask here  to see if there was the same issue!! I still think It's a bad design!! It's the MU6400 series TV  Smart remote!!

Apprentice

It would come off if I hit it with a hammer,but,I don't want to do that!!

Apprentice

Blow dryer around the edges works like a charm

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