My Samsung ue60ju6800k is only just over 2 yearS old and has developed a dark section on the top of the screen. Tried update, reset and differant inputs but still there.
Samsung have been super unhelpfull and I've now had to pay a local repair shop to try and fix it. He is also struggling to find the solution.
Can't justify scrapping a two year old 60" TV :-(
Any one help please??????
Hey @GilesT! Let's run a Picture Test now to better understand the reason behind this issue: Press the Menu button > Support > Self Diagnosis > Picture test > Follow the on-screen instructions to complete the Picture Test. The image should be clear and free from any distortion. Is the image clear or still distorted? ^CL
Morning, OK tv repair man could not fix it. However I did; turns out it was the LED back lights.
It involves alot of stripping, case off, screen out, defuser pannels etc etc. Mine was simply a bad connection beteween two led strips ,(little metal conectors in the middle of the strips).
I unclipped and re connected them all and hey presto,, All working.
Just take time rebuilding the all the parts and give yourself time to do it :-)