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picture quality problems on series 5 ue49k5500

First Poster
ChrisM Moderator

Hi @rawhide1949.


Could you give us a few more details on this so we can run through some troubleshooting? Is this happening on all sources? Does it only happen at certain times?

First Poster

I can only describe the picture being dim on all channels as though underpowered for example when my samsung netbook  is swiched from battery to mains power  the difference is a  far superior picture. Please be informed i only purchased the tv on May 5th. When i view samsung TVs in the showroom the picture quality is super  therefore i feel dissapointed and let down.


got a 55" curved tv and cant seem to get good picture colours and picture stutters especially on my android tv box?

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