I have been met by silence now with curry's after they stated I cannot do/say anything as it's been 18 months since I purchased the TV despite telling them that consumer law dictates you have 6 years to tell them if you've been sold faulty goods, not as described etc but they where having none of it.
Going to give them a few more days before sending a further email with more proof about my rights as a consumer and will see how I get on.
I think now you can start talking to trading standards as they have responded, the only thing you can do is that it is a case of misselling and Curry's are in breach of law just tell them that if that is their final answer and they are happy with you to take legal action
I've not heard from them yet still waiting
They will not make it easy but just keep at them.
Agree. Keep any responses on point about regulations. They will eventually fold or kop out and do under "goodwill"
I am going to keep on at them as they are not above the law and want to get their final response in writing before I mention about court and see what they come back with then.
Has anyone filled in the survey regarding the reason for your visit to this site? There are questions regarding would you buy or recommend samsung products. I have clicked no to both.