I have done the same, also Av forums, Facebook on Currys, Richer Sounds, What Hi Fi, Trusted Reviews, also P i s s ed off web site and if you search on google how to complain about companies you get a few usefull links.
@BBCWatchdog Huge issue brewing as @SamsungHelpUK fail TV owners from <=2016. NO promised full HLG support, Smart Connect or HDR10+. Totally shameful #Samstung
Any URL added to this forum would get automatically shortened. Starter for 10 anyway. Those more articulate than me please adapt.
@Ewanstancarr... Slipped disc is the worst! Wishing you the best for the new year and a speedy recovery! I've just tweeted samsung electronics,
"@Samsung Please can you tell me why Samsung say they're NOT looking to allow 2014/15/16 TVs BBC UHD iPlayer HLG? Are they unwilling to pay a license fee? How are they able to abandon customers of 1/2/3 year old TVs? #HLG #iplayer #js8000 #samsung #watchdoglive #bbc" .
I don't know if I did it correctly, not even sure what the hashtags are supposed to do.
Watching the planet 2 on BBC4 and it's in 1080p no Hlg or hdr which i did not expect. I think it's great every one contributing to this forum but I think Samsung do not give a dam, and go for a refund and get a 2017 set (may be not Samsung) using the link below.