hdr ju6400

[r75p]

when there will be 'the HDR update for Netflix ju6400 the series? thank you and greetings

[r75p]

SALVE VORREI SAPERE SE L'APPLICAZIONE NETFLIX SUPPORTA L'HDR NEL MIO TELEVISORE UE50JU6400.

GRAZIE E SALUTI

[AntS]

Salve, r75p! :smileyhappy:

Are you able to repost your query in English? Alternatively, you could also ask our Italian friends over here: https://eu.community.samsung.com/t5/Smart-TV-Audio-e-Video/bd-p/it-tv

[r75p]

when there will be 'the HDR update for Netflix ju6400 the series? thank you and greetings
Inviato da iPhone

[KellyM]

Greetings r75p!

At the moment, HDR Netflix is only available on our 2016 SUHD models.

Be sure to keep your TV up to date with the latest software version, this will ensure you have all the latest features installed. Go to: Menu > Support > Software Update > Update Now. 

Application updates are provided by the app provider, so it might be worth checking with Netflix to see if they'll be adding this feature any time soon. 

Hope this helps!

[r75p]

Dear,

thanks for your kind reply...

but shall i wait for a samsung hdr update or a netflix hdr update for my ue50ju6400?

Waiting your kind reply

You have a nice day

Mr. Roberto Perugini

[EmmaS]

Afternoon R75p,

Netflix provide different versions of the app for all different devices. They will push out updates with new features as and when they become available. This will include updates to provide HDR content, as long as the device that they're pushing it out to supports it. 

As your TV is an Italian model, Samsung Italy will be able to provide you with the most accurate information on this. You can contact them via their Community, or their product support!

EmmaS

[oto]

What is your firmware version?
I doubt that ju6400 will have HDR as it doesn't have quantum dots panel.

Try these clips - http://demo-uhd3d.com/categorie.php?tag=hdr

All 2015 JU and JS TV's(with quantum dots matrix) got updated to support HDR metadata and HDMI 2.0a. It was introduced in firmware 1443, so if you have that or later you've got HDR support.

[r75p]

dear,

i have the firmware 1471.

i can see the hdr on " infinity app" but i can' see hdr on netflix

[oto]

What is Infinity app?