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Youtube video cannot play

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Internet is good, youtube can show contents, but can't play any video. It shows loading icon, then blacks forever.

 

My tv: Samsung 65" Class (64.6" Diag.) 4K UHD LED LCD TV  Item # ‌9656950‌

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Superuser I
Superuser I

@vess527 wrote:

Internet is good, youtube can show contents, but can't play any video. It shows loading icon, then blacks forever.

 

My tv: Samsung 65" Class (64.6" Diag.) 4K UHD LED LCD TV  Item # ‌9656950‌


Hi @vess527 , firstly check you have the latest  firmware on Samsung Support  (you have not listed your specific model) , may be able to download to USB and update that way.  If updated and still issue, try Smart Hub/Factory Reset.  Another option is to Reinstall YouTube, Go to  Apps-Settings-Reinstall Youtube.

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