14-08-2019 06:57 AM
Internet is good, youtube can show contents, but can't play any video. It shows loading icon, then blacks forever.
My tv: Samsung 65" Class (64.6" Diag.) 4K UHD LED LCD TV Item # 9656950
14-08-2019 04:00 PM
@vess527 wrote:Internet is good, youtube can show contents, but can't play any video. It shows loading icon, then blacks forever.
My tv: Samsung 65" Class (64.6" Diag.) 4K UHD LED LCD TV Item # 9656950
Hi @vess527 , firstly check you have the latest firmware on Samsung Support (you have not listed your specific model) , may be able to download to USB and update that way. If updated and still issue, try Smart Hub/Factory Reset. Another option is to Reinstall YouTube, Go to Apps-Settings-Reinstall Youtube.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.