25-05-2019 09:31 AM
My YouTube app has stopped working properly. Videos don't load and get stuck on the loading screen. I have tried to reset smart hub and the full television but it didn't work. How can it be fixed as the main reason for buying a smart TV was to connect to YouTube seamlessly. Really disappointed.
25-05-2019 02:43 PM
Hi @Fhdjam
Have you checked this recently? We think this should be fixed now.
Could you let us know please?
25-05-2019 08:22 PM
Chris, I was trying to tun it today. It keeps getting stuck on some videos. The screen keeps saying loading and that's it. On some it gets stuck on the advertisement. I have already reset the smart hub twice and once did a factory reset.
25-05-2019 08:43 PM
Just reset my TV again and it seems to be working now.
25-05-2019 08:45 PM
Thanks for the update @Fhdjam
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