Youtube not staying logged in

[seanb1]

Until this last week I had no problem using YouTube on my mu8000.

But now almost every time I switch the telly on and go to use YouTube I have to log into the app again at YouTube. Com/activate

My Netflix and Samsung accounts remain logged in.

Can any one help please

[JAMES4578]

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@seanb1 wrote:

Until this last week I had no problem using YouTube on my mu8000.

But now almost every time I switch the telly on and go to use YouTube I have to log into the app again at YouTube. Com/activate

My Netflix and Samsung accounts remain logged in.

Can any one help please

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Hi @seanb1,  do you have the latest firmware 1210.8 ?  http://www.samsung.com/uk/support/model/UE49MU8000TXXU   if so and still issues my advice would be to firstly reset the Smart Hub , Support-Self Diagnosis- Reset Smart Hub and if not resolved do a Factory Reset via Start Set Up to see if that makes any difference. Should there still be problem would appear to be a Youtube issue, though it's fine on my set.

[seanb1]

Thanks for the reply.

I can no longer find any firmware files I  the website.

They were there earlier today when I checked.

I think it will have to be a smart hub reset unfortunately.

[JAMES4578]

Firmware file coming up for me http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=6878776...