Hi I have a 55" Q6FN and I have a little issue with the you tube app.
When the TV has been off overnight and I open YouTube app it sometimes just crashes..basically I can scroll though the menus but they are all blank. The only way I can get it to work is to sign out of the app and re link my account via my phone and its then fine.
All other apps seem fine.
Anyone else had this?
ok managed to catch the error on Video
I have tried re-setting the hub, unplugging the TV, wired, and over Wi-fi, re-installing the app..nothing works
If i sign out of the app or unplug the TV it works for a while but then happens again
If all other apps are working fine, it would suggest an issue with YouTube itself, I'd recommend reaching out to the app developer directly to make sure there are no issues on their end.
First they say it is not a uk model which it is and now they blame the YouTube app. Rubbish, if that was the case every owner would have the same issues. It sounds to me like a faulty tv. Report to you retailers as a faulty tv, because it should work as advertised, if it does not it is faulty.
Same thing with Q7FN, in the last 2 weeks. Youtube works ok for some time, and after if get stuck, I remove and add account. It works for some time again until it gets stuck again.