Youtube issue on Q6FN

[chrisnewton]

Hi I have a 55" Q6FN and I have a little issue with the you tube app.

When the TV has been off overnight and I open YouTube app it sometimes just crashes..basically I can scroll though the menus but they are all blank. The only way I can get it to work is to sign out of the app and re link my account via my phone and its then fine.

All other apps seem fine. 

Anyone else had this? 

[pali2704]

It seems it is fixed now! It's been 2 days and I don't have the problem anymore. All I did was: open TV, open youtube, browse on the left side ... all the videos were greyed out, close TV, open TV, open youtube, all is good now!
Hope it stays that way.

[chrisnewton]

same..not done it for a few days, but the app has not been updated..weird??

[AntS]

@pali2704, and @chrisnewton Sounds promising. We've not heard anything further from the UK AV team on this. I do know that something a little similar was happening on K-Series TVs, and the users identified a codec issue that appeared to weirdly resolve itself. Unsure if it's the same thing was happening for you guys though.