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Youtube App : HDR disable on some Samsung tv ?

(Topic created on: 13-01-2018 12:10 PM)
3166 Views
Poluxamort
Pathfinder

‎13-01-2018 12:10 PM - last edited ‎13-01-2018 12:27 PM

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Hello,

Since few weeks, I have noticed they are no more HDR when I use Youtube App on my Q7c 55 TV.

Have you notice the same thing ? Have you some information about that ? A fix will come ?

Regards. 

 

Edit : Netflix app is still ok with HDR management.

Edit 2 : After a "factory reset", HDR is come back on Youtube App...

Sory for this useless post.

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3 REPLIES 3
Ionut_
Journeyman

‎22-01-2018 11:21 PM

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Hello there...

 

How's the hdr on your netflix app? Have the same tv as yours and looks unwatchable to be honest...

4k looks good but hdr looks very dark.

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paul1277
Black Belt 

‎22-01-2018 11:26 PM

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In response to Ionut_
@Ionut_ wrote:

Hello there...

 

How's the hdr on your netflix app? Have the same tv as yours and looks unwatchable to be honest...

4k looks good but hdr looks very dark.

 

HDR should be bright and look good. Sounds like a faulty set.

Paul

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Ionut_
Journeyman

‎22-01-2018 11:32 PM

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In response to paul1277
It looked dark on Amazon app aswell but after another smart hub reset it looks good. On Youtube app and Amazon looks good, now the only problem is the Netflix app. Reistalled it but no luck...
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