YouTube not playing any videos

[SukantaMandal]

Hi. 

my Samsung TV YouTube app is not working from yesterday. It shows all the contents but when playing it is only giving loading animation followed by a black screen. Done reset YouTube app 4 times as well as the TV. But no use. TV model Samsung UA43KU6470. My internet connection is 25 Mbps and there is no problem there. Even YouTube kids app not playing any videos. Amazon prime working fine. Firmware version of the TV is 1231.1 .

[fporto]

Yes! Looks like it was a fairly simple solution. I have no idea of how it was done but all videos are now playing exclusively with the VP9 codec, including all of those which refused to play a few hours ago.

I hope this problem doesn't come back to haunt us!

[adnan3d]

Yup it is revolved but you have to hard reset your tv inorder to work. Mine in pakistan was not working without reset. It was still showing AV1 in stats. Also i changed my smart hub country to India.

[kwietniu]

Its working 😁😁😁!!!

[Ian_C]

...

[Ian_C]

I think I found my confirmation. Reddit discussion concerning this.

https://www.reddit.com/r/youtube/comments/bslmsj/since_yesterday_youtube_streams_most_videos_using/

[paul1277]

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@Ian_C wrote:
I think I found my confirmation. Reddit discussion concerning this.

https://www.reddit.com/r/youtube/comments/bslmsj/since_yesterday_youtube_streams_most_videos_using/

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Have you seen js owners getting full refunds for misrepresentation. 

https://eu.community.samsung.com/t5/TV/KS-Owners-refund/td-p/358806

[paul1277]

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@paul1277 wrote:

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@Ian_C wrote:
I think I found my confirmation. Reddit discussion concerning this.

https://www.reddit.com/r/youtube/comments/bslmsj/since_yesterday_youtube_streams_most_videos_using/

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Have you seen js owners getting full refunds for misrepresentation. 

https://eu.community.samsung.com/t5/TV/KS-Owners-refund/td-p/358806

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Not js but ks series. 

[Harry861]

It’s same

for

me as well

[Minajo]

I have the very same problem, the TV (UA65KS9000) will NOT play any youtube videos, it goes to load them but then it displays a "(Something went wrong) send report"

I have log out and all the other things that people have described but it still doesn't work. 

It works on all other devices so Samsung please fix this problem 

[Zolkora]

When I had this problem it was because of an update YouTube had pushed out. They fixed it shortly afterwards.