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Why "Host Name: localhost" ?

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First Poster

This is still and issue with the Series 8 UHD TVs.  Still seeing the issue on “localhost” message on my router when it provides a DHCP address to my UN75NU800D running software version T-KTM2AKUC-1131.9, BT - S. 

Apprentice

Samsung sucks! They have a miserable support!

Apprentice

Agreed, their technical support team is slow or no answer. Call center service is really bad.

Today, problem is still not resolved. Only solution I found is use a repeated that can block the presentation of local host to router. (I use Xiaomi USB repeater, it seem ok to bypass this situation).

New Member

Hey guys,

For any Australian/New Zealand customers affected by this, I encourage you enact your Australian Consumer Guarantee rights, and demand a full refund for your TV due to a major failure. You will probably be able to buy a much better TV as they have to refund the entire purchase price to you.

 

This essentially renders the WiFi component of the TV completely useless, and is not accordance with general Network and IP Protocol standards.

 

Your consumer rights extend outside of the warranty period of the TV - in AU/NZ, this is based on the price you paid for the product and it's expected lifespan based on that price. This would extend up to 3-5 years in most cases.

 

This issue could offer massive vulnerabilties and security concerns on a home network, as well as general performance issues with other connected devices. Keep that in mind. If Samsung don't want to play ball, get your money back and give your money to a company who cares.

 

Wonder how fast they will delete this post?

Helping Hand

@bkndful wrote:

Hey guys,

For any Australian/New Zealand customers affected by this, I encourage you enact your Australian Consumer Guarantee rights, and demand a full refund for your TV due to a major failure. You will probably be able to buy a much better TV as they have to refund the entire purchase price to you.

 

This essentially renders the WiFi component of the TV completely useless, and is not accordance with general Network and IP Protocol standards.

 

Your consumer rights extend outside of the warranty period of the TV - in AU/NZ, this is based on the price you paid for the product and it's expected lifespan based on that price. This would extend up to 3-5 years in most cases.

 

This issue could offer massive vulnerabilties and security concerns on a home network, as well as general performance issues with other connected devices. Keep that in mind. If Samsung don't want to play ball, get your money back and give your money to a company who cares.

 

Wonder how fast they will delete this post?


 

Oh dear, someone's just quoted it so that'll be two to delete (but I don't think they will).

 

Apprentice

How can you "enact your Australian Consumer Guarantee rights" since the Samsung support does not comprehend the problem, they don't understand it and therefore, they don't see it as a bug/problem. They have no knowledge about CISCO world and the signification of the "localhost"...

After months of “investigation”, they said that the router is to blame and I should change it. Pathetic!!!

I made all the analysis for them, I made sniffer traces with and without the router, but all was in vain.

One Samsung technician connected remotely once to my TV, looked for something (don’t know what?!?!?!) made some color calibration which I did not requested (he said that this is a high quality free service 😊) ), and at the end he stated that the TV is working fine, there is no problem with it.

I asked the guy if he knew something about “localhost”, and he said that he is not a network specialist. 😊))

Immediately after he disconnected from my TV, I had problems with controlling it. The TV was very slow in responding to the commands from the remote, the navigation though the menu was almost impossible. After a factory reset, the problem disappeared.

First Poster

Same issue here (USA) with Ubiquiti EdgeMax router. What a useless company not to fix such an obvious, non-standard network protocal issue.

They should hang their heads down in shame. Then hide in a dark closet. Oh wait. That is what they are doing!

First Poster

After the latest update, My TV host name is also chaged to "localhost". After that I am also not able to connect to internet, although it is connected to wifi. I have also chaged to my mobile hotspot, but the result is same. I am not able to connect to internet.

Observer

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