When are we going to get SmartThings Tizen app for our TVs?

[Tezz]

I've got a KS9500 UK and we was surposed to get a SmartThings Extend dongle.

But it is not coming out now. So are we going to get Tizen SmartThings app for our TV?

Thanks

[Tezz]

https://www.youtube.com/watch?v=IMc3V98yzNY

Anyone from Samsung going to give me an answer?

"Your new TV will come with the SmartThings Extend, a small USB-like dongle that plugs into your TV. Once you’ve done this, switch on your TV and connect to Wi-Fi."

http://techtalk.currys.co.uk/tv-gaming/tv/how-to-control-your-home-from-your-smart-tv/

This looks like a miss sold product.

[CarolinaW]

Hey @Tezz! Do you have any packaging/documentation indicating this offer at the time of purchase? 

[Tezz]

All the info I got was from J Lewis and Currys.

The link I posted(which is still live) tells people they will get a free Extend USB dongle.

"Samsung’s 2016 SUHD TVs have a built-in SmartThings hub, which is normally bought separately.

Your new TV will come with the SmartThings Extend, a small USB-like dongle that plugs into your TV. Once you’ve done this, switch on your TV and connect to Wi-Fi."

"On the TV’s hub screen, you’ll see the SmartThings app alongside things like Netflix, YouTube and regular channels"

http://techtalk.currys.co.uk/tv-gaming/tv/how-to-control-your-home-from-your-smart-tv/

The same thing was told to me and others about this in Richer Sounds\Currys\Pcworld\J Lewis.

I've talked to CAB and now I'm(with others) are talking to BBCs watch dog program as

Samsung won't help.

https://www.youtube.com/watch?v=IMc3V98yzNY

I did have a card about Extend but I can't find it. This is 100% a miss sold product.

There is a video of Samsungs CO telling everyone who has a 2016 UHD TV they will get a free Smartthings Extend FREE.

[Tezz]

https://products.z-wavealliance.org/products/1644

[Tezz]

So any answer?
When will we get the Smartthings Extend and SmartThings app for our TVs?
If we're not going to get it then I would want my money back in full please.

[Tezz]

"Create the perfect entertainment experience by turning your TV into the brain of your smart home with Samsung SmartThings Extend*. Smart home connectivity from the comfort of your sofa."

http://www.rgbdirect.co.uk/Products/Television/LED-TV/SAMSUNG/UE78KS9500

Retailers are still telling people about the SmartThings Extend. Enough is Enough.

[CarolinaW]

Hi @Tezz! We are currently looking into this query and will get back to you as soon as possible. 

[Tezz]

It's been two weeks since I started this thread. Is anyone going to answer me with a yes\no answer please.

Smartthings TV app or smartthings Extend, when will we get them.

Thank you.

[Tezz]

@CarolinaW any word?