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Apprentice

Hi I have a samsung tv with smart hub, when I’m on the smart hub there is no web browser option , so I have no idea how to get on the internet, the tv is set up for internet.

Any advice please

10 REPLIES 10
Apprentice

Hi think I’ve just found the answer anyway, I think my tv is too old and doesn’t have the web browser anymore 

Superuser I
Superuser I

Hi @Loz55,  can you provide   your model no?      The internet Browser should be an app on the Smart  Hub logically   named Internet and  we can check if it is still supported, ensure you have the latest firmware and you may  need to do a Smart Hub Reset.

Apprentice

Hi the tv model id88DF7222-9AD3-42A0-B376-D8C7CC27E6BB.jpeg

 

Superuser I
Superuser I

Hi @Loz55,  the UE40D5520  appears to be a 2011 model though from a few articles i've come across  seems that your earlier inclination is correct in the sense of it not being supported,though had a 2012 set which did have this feature.    The Tv  can access the internet for apps and On Demand services but there is no Web Browser. Not sure if you've used internet services on it much but  you do need a  LAN adapter if you wish to use a wireless connection. https://www.techradar.com/reviews/audio-visual/televisions/plasma-and-lcd-tvs/samsung-ue40d5520-1020...

 

I've tracked down the manual, though saying no longer available on Samsung support.   http://cdn.cnetcontent.com/97/ef/97ef2a18-678c-44e9-b385-71c7720d2000.pdf   (wireless info on page 99)

 

Apprentice

Hi and thank you for taking the time to look for me

I have my tv connected to my router but no idea how to get on the internet with no web browser or can I not get on now with this model? 

Superuser I
Superuser I

Hi @Loz55,  You would be able to access sites via some external devices.  If you do not have X Box or Play station, may be more suitable via Fire stick (though not quite same functionality as PC with many systems) Think only a limited number of Blu Ray players have browser    https://www.makeuseof.com/tag/best-browser-amazon-fire-tv-stick/  

Apprentice

Hi again

Thank you for all your advice 

will look into purchasing a firestick🙂

Superuser I
Superuser I

@Loz55 wrote:

Hi again

Thank you for all your advice 

will look into purchasing a firestick🙂


No problem @Loz55, hopefully you are sorted soon.

New Member

Hi, I have problem with my Samsung tv. Internet on my tv is connected but browser doesn’t work. What can I do?(

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