According to the WWE website, my television (55" RU7100 HDR Smart 4K TV [UE55RU7100KXXU])
should have the WWE Network app.
However, it doesn't appear in the list of available apps. Even using 'Search' it doesn't appear.
Any ideas as to: a) Why isn't it available? b) When will it become available? and c) How can I get the app onto the TV by some other method?
Solved! Go to Solution.
Hi @Pantyboy , Just checking you have the latest firmware available for your model which is 1062.1 which became available in April. This may not be available OTA but you willbe able to download via USB and update that way https://www.samsung.com/uk/support/model/UE55RU7100KXXU/
If still issue you could do a Smart Hub reset, I'm not aware you would be able to get the app by another method. The website state it is available for 2017 models upwards perhaps someone can advise if for some reason your model is not compatible at prsent . A review states it does not have a wide colour gamt and lacks some advanced gaming features.
Sorry for taking so long to reply.
The software is showing as version 1062. I presume that the '.1' is some form of 'bug-fix'. I tried updating OTA but it says that no update is available.
Where can I download this update to give it a try. Found it.
Another problem has now reared its head.
I do exactly as the instructions say, my usb stick is as it should be, according to the instructions. I put it in the USB slot, go to software update but it doesn't give me the option to update via the USB. It did before but now it seems I can only do it OTA.
Any ideas how I can update over USB without reseting the whole TV back to 'factory settings'?
I have started a new thread for this problem as it's not really related to the question asked. The topic can be found at: https://eu.community.samsung.com/t5/TV/Unable-to-install-firmware-via-usb/m-p/1180376#M27188