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Voice recognition not working on Smart TV UE40MU6470U

First Poster

Not sure if anyone has had any problems like this. I have the UE40MU6470U smart TV with smart remote which has voice recognition. When I push the button now it does nothing. I have reset the system and tried all I can but it does nothing. The light goes red when I push the button but does not open the voice menu. It did work before. The TV is only a few months old. 

1 REPLY 1
Superuser I
Superuser I

Hi Paul and welcome to forum, a few threads on similar issues but may be some useful hints here https://eu.community.samsung.com/t5/TV-Audio-Video/Smart-remote-voice-control-not-working/td-p/23817....   Think best to repair connection and ensure you have the latest firmware, for your model it is 1155.1 http://www.samsung.com/uk/support/model/UE40MU6470UXXU

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