I have a problem with my UE65JS9500, it just appeared to trunk off the picture and leave the sound on.
I tried turning off and on again and it started up the same.
I tried unplugging and leaving for a few munster, same result.
I tried different inputs, same results.
Then on closer inspection I noticed that there was a very faint picture if I looked closely, but it was VERY dim.
I could pull up the menu and with some difficulty tried to reset, but again the TV started up in a very dark mode.
Even the start up logo was almost invisible.
The bad news is the TV is 5 days out of warranty 😣
Solved! Go to Solution.