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Universal remote not working with all devices

(Topic created on: 01-01-2020 02:45 PM)
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Joojooz
Explorer
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RU7400 TV.

Universal remote is paired with TV and Bixby works. I can't get it to work with DVD player, Xbox, Virgin V6 box.

Doesn't perform the tests at all on all 3 devices. What am I doing wrong??☹️ Please help xx

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3 REPLIES 3
Solution
ChrisM
SuperStar
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Hi @Joojooz 

 

Have a look at this useful link to see if it helps.

 

Let us know if you're still having issues.

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Joojooz
Explorer
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All working now thanks.

Is it possible to wake up Bixby directly not using remote? I've read on some pages this is possible but I can't get it to work, would this be a different model TV? Bixby works great on remote btw. Thanks for your help x

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Joojooz
Explorer
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Can't find voice wake up .
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