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Ue55ks8000t just died

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First Poster

Was watching TV last night when TV just switched itself off, then started cycling logo on for a few seconds off for a few seconds with an occasional flicker on the screen (no pictures just a flicker of light) no response to either remote no matter what button is pressed .? TV only about six months old

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KellyM Moderator
Moderator

Hi there @Frostytel,

 

Any response if you unplug all external devices from the TV and disconnect it from the internet? Have you tried a different wall socket?

First Poster

Yep tried all that still no joy

AntS Moderator
Moderator

Any joy using the TV Controller?

 

TV Controller.JPG


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First Poster

Yes tried that and thats ignored as well ie nothing happens or changes.or comes up on screen

AntS Moderator
Moderator

Are you able to try another cable to check whether it's the cable or the TV that's causing this? 

 

If not, or there's no change with it, then you should get in touch with our TV Support team by phone (on 0330 726 7864), email or Live Chat.


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