01-01-2019 01:37 AM
I just bought a Samsung UN50NU7100. The screen is zoomed in, meaning I can't see the full screen. I have changed the aspect ratio which didn't help. I set it to custom and was not able to zoom out but I could zoom in fine.
For example, if I am watching a local news station, their logo is at the bottom left, and I can only see the right side of the logo. Same with anything on the right side - it is chopped off also.
Solved! Go to Solution.
01-01-2019 03:38 PM
That doesn't sound right, @TomGuelker. What's the source of the programmes you're watching? Do you have an external aerial connected or are you using a set top box?
02-01-2019 12:44 AM
Thanks to ChrisM, I called Charter and they held my hand and had it fixed in less than a minute.
It was the set top box sending out a 480p signal so when it was switched to 1080, no more cut off edges.