08-01-2020 02:20 PM
my Samsung LED TV UE55RU7402 55" bought yesterday
completely frustrating experience
AVI files almost never play, due to codec errors maybe, but 90% of my older videos are AVI! Transcoding then to mkv, they play, but it's a whole new decade and Samsung is giving no detail about the actual error, just a generic message
MP4 files usually play (not all)
Now, subtitles via DLNA:
Subtitles to mkv files from DLNA (Wd MyCloud - Twonky server) do not play
If I copy the two files to USB and stick it to the TV, same files play!!!
any ideas, suggestions, advice to contact Samsung directly ?
expected any fixes for that via firmware upgrades maybe ?
thanks in advance !
09-01-2020 05:32 PM
30-10-2020 02:46 AM
Hi, Same problem here with QN75Q900RBGXZD and the WD My Cloud DLNA Server that does not play the srt subtitle files. Has anyone found a solution?