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UE55NU8070 Sound Issue

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Just bought a new UN55NU8070 and love it BUT every time there is no one talking, when they start again, the sound is really quiet. It’s like talking at volume 10, no talking, talking at volume 5 then comes back up to volume 10. It’s weird. Have tried all the different settings for all sounds but nothing seems to make any difference. Is this just how the sound is?! 

 

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