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UE32F5000 sound but no picture

First Poster

The TV is 3 years old, and suddenly the picture disappeared. The sound works perfectly. It seems this is a common problem judging from other owners around the world. 

4 REPLIES 4
ChrisM Moderator
Moderator

Hi @doorpecker.

 

Are you able to access the menu of the TV?

First Poster

No, just a black screen.

KellyM Moderator
Moderator

It sounds like your TV will need to be looked at by our engineers. Do you have any extended warranty with your retailer? You can find the details of your local Support Centre here.

 

 

New Member

UE32F5000 sound but no picture

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