Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

UE32F5000 sound but no picture

(Topic created on: 02-05-2017 07:34 PM)
2481 Views
doorpecker
First Poster
Options

The TV is 3 years old, and suddenly the picture disappeared. The sound works perfectly. It seems this is a common problem judging from other owners around the world. 

0 Likes
4 REPLIES 4
ChrisM
SuperStar
Options

Hi @doorpecker.

 

Are you able to access the menu of the TV?

0 Likes
doorpecker
First Poster
Options

No, just a black screen.

0 Likes
KellyM
Helping Hand
Options

It sounds like your TV will need to be looked at by our engineers. Do you have any extended warranty with your retailer? You can find the details of your local Support Centre here.

 

 

0 Likes
slavkos
First Poster
Options

UE32F5000 sound but no picture

0 Likes