Criddic i think the problem is with freesat, if you go to your app bar to freesat app, livetv app or whatever it says for your channels and press up you have the options for tv guide, channel list and schedual i think, click channel list and top right you will see the edit channels tab...just move over to this and options will appear lke Genre and favorites, it should also say freesat at the bottom if your still connected that way...click this and there are more options..terrestrial, cable sattelite, if you choose satellite all your tvplus channels are available here...i played around with this and added them to favourites, although they dont show up in your freesat favourites thay are easier to find when you want tvplus..but you have to go back to the edit channels bit and press again to change back to freesat....either that or edit the whole satellite channels list into an order your happy with....thats is the only work around i have found up to now with no help from samsung i might add, they say its tvplus, it would seem the app is not compatible with freesat, at least on my tv anyhow...you cant typle 4000 when the freesat channel list only goes to 999...hope this helps....until we have watched the freebies anyway 
