20-01-2019 08:42 AM
When I turn my tv on it jumps between the Samsung logo screen and hdmi/dvi screen continuously. It won’t let me do any thing and I can turn it off from that point unless I unplug it. I have disconnected the hdmi leads so nothing is now connected to it apart from the power cable. Any suggestions?
20-01-2019 11:03 AM
Curry’s in Luton roughly 4 years ago.
Model code: UE37D5520RKXXU
20-01-2019 11:20 AM
20-01-2019 05:12 PM
The tv won’t even let me go to menu. It doesn’t recognise any buttons that I press
20-01-2019 05:19 PM
It would be best if you contacted support on the previous number in that case, @Alexis28.
20-01-2019 05:39 PM
@Alexis28 wrote:The tv won’t even let me go to menu. It doesn’t recognise any buttons that I press
How old is it, and more importantly have you reported this to your retailer, who are responsible under consumer law. Here is ok for advice but you always need to report any fault to your retailer in the first instance.
16-03-2019 07:08 PM
Same thing withwithy TV. Send a lot of people experiencing this problem and Samsung does nothing about it .😕