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TV scheduled viewing and recording not working

Explorer
hi, I am using wd my passport 1 gb without any external power its enough to record plenty of movies and programs
more important when you first time connect any hard drive tv should recognise it and format
best
darek
First Poster

Hi,

 

I have the same problem on my QE55Q9FN tv.

 

I've looked into try and do the fix suggested earlier, but my manual retune is unable to be pressed, all I can do is a auto retune.

 

Any ideas?

First Poster

Engineer looking at mine has had a reply back from Samsung.

 

This issue is being looked into.

A fix will be applied in a software update.

In the meantime, disable Standby Autotuning & avoid using Series Link - These should help mitigate the recording failures.

 

Not holding ouit much hope here.

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Observer

this was driving me mad ,thank goodness for this forum , i found the manuel channel scan solved my problem , thanks all

 

First Poster

 

I had to factory reset the TV after smarthub stopped updating properly.  Fixed smarthub but then couldn't record anything.

 

Worked out that one cause of this problem is that the TV decides that the USB/Disk has come from another TV which seemed to happen after the reset.

 

Reformatted disk (losing recordings) and everything worked fine

First Poster

@kerchank wrote:

 

I had to factory reset the TV after smarthub stopped updating properly.  Fixed smarthub but then couldn't record anything.

 

Worked out that one cause of this problem is that the TV decides that the USB/Disk has come from another TV which seemed to happen after the reset.

 

Reformatted disk (losing recordings) and everything worked fine


But have you tried to record multiple series which run daily. As I think that is the problem as soon as it has more than 30 or so recordings booked in it fails. I don't seem to have a problem since I stopped using the series record option.

First Poster

My problem was that recording didn't work at all - said OK then hit DRM problem on playback.  Time shift failed as soon as I tried it.  Never tried recording more than a few episode of a series so can't comment on that.

Observer
Worked for me too . Thank you .1/5/19
New Member

I have had the same problem for the past 12 month of owning my Samsung TV. It is a UE model.

 

Had contacted Samsung and had remote connection with the engineer who did a reset and that didnt work. Tried turning off auto standby and that didnt work. Updated software through usb and that didnt work.

 

I had given up but everytime I got a message saying the software had updated I tried performing a schedule record but this still never worked.

 

Today (07/05/19) another software update occurred and again I tried a schedul record and this finally worked!

I then set up a series link and this stopped it working again. I then did a full reset and then tried the schedule record which is still working. I plan to avoid using the series link in future.

 

I have not tried the manual tuning or the other method of switiching tv off in the midst of auto tuning but I am hopeful that this software update has finally done the trick and allowed for limited schedule record facility. 

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