10-01-2020 07:48 PM
My new (Christmas 2019) Samsung 7 Series 43" TV won't retain the over the air channels that are scanned and then edited by me. A couple of hours after scanning and editing the channels I want to save for the future, they are changed and some that I saved are gone and some that weren't even scanned in are there now.
11-01-2020 02:48 PM
Hi @ScottB73
Could we take the full model code and software version of your TV please? Go to Home > Settings > Support > About This TV.
12-01-2020 10:55 PM
Model #UN43RU7100FXZA
Serial #08FF3CGMA00052W
Software Version T-MSLAKUC-1335.0