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TV has bright edges and a dark center !

First Poster

I got a SAMSUNG TV for Christmas a few years back and I was so excited and before this it was amazing couldn't fault it. Unfortunately it's recently started showing really bright glow on the edges and the center is really dark. I never experienced this on my previous BUSH TV does anyone know what's going on and can it be fixed :( !?!? 

 

4 REPLIES 4
ChrisM Moderator
Moderator

Hi @KieranTMR 

 

Could we take the model code and software version of the TV please? You can find these by going to Menu > Support > Contact Samsung, or if it's a more recent version, Home > Settings > Support > About This TV.

First Poster

Hey Chris 

 

Thanks any information would be greatly appreciated!

 

The Modal Code is UE48JS8500

And the Software Version is T-HKMDEUC-1530.1

 

Thanks again Chris

ChrisM Moderator
Moderator

Seems like you're all up to date @KieranTMR. Does the fault still show if you run a picture test? Go to Menu > Support > Self Diagnosis > Picture Test.

First Poster

Yeah it's still present no matter what I do :( unfortunately

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