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TV Plus issue


Whats the score with this TV Plus issue of not working? 


I eventually had vouchers a while back and used it once and since that i cant get nothing to work? Click on a film and it goes to a different film clip and cant do anyhting with it?? I have turned power off etc and even my tv was unplugged for a few days while we were decorating the room, but still no joy.


Any advice on this please or a fix around it?



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