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Surround sound icon stuck on tv

(Topic created on: 08-03-2017 07:42 PM)
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Gav
Apprentice
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Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer.

for some reason the surround sound icon will not go away. It's half way up the screen on the left hand side.

 

the surround sounds works fine, universal Samsung remote operates it perfect aswell. Even when I unplug the sound bar the icon is still there. 

I have also tried resetting the tv and it won't go away. 

Its driving me mad so any help is much appreciated 

 

thanks 

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34 REPLIES 34
Lenc
Apprentice
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Tried multiple suggestions presented. My HDMI receiver icon still appears

 

i have update software automatically enabled and on latest version 1222

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Lenc
Apprentice
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The only fix of  all suggestions that worked was pull power wait 30 seconds and reboot

GaryR1
First Poster
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Don't know about surround sound, but on TV go to Menu, Settings, Volume and Okay.  If that doesn't work, shoot your TV.  (Just kidding).

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Rockdees2
First Poster
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Worked for me
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phdhwtrslr
First Poster
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This worked. Sometimes have to remember my basic computer troubleshooting skills and apply them to TVs.  A good unplug, wait and restart solves a lot more problems than it should.

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saltpan
Apprentice
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Thanks - that's the quickest and easiest solution!!!!!!!!!!!!!!
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BM10
First Poster
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How to get rid of 'speaker with volume number' icon on LHS of picture on Samsung Smart TV?

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Art2
Apprentice
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Use your remote that came with the tv. Hit the home

button and toggle to the settings icon. Select the tv audio. Then go back to the same place and select the sound bar audio. That will reset the annoying audio icon that doesn’t disappear. 

 

Regards,

 

art

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nelly101
First Poster
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My tv has the same issue, but says no update available, what then? 

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Scoops
Student
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Unplug power from wall.  Plug back in.

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