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Sources - Unknown or HDMI 1

First Poster

Hi,

 

Last year, my brother bougt a TV UE55MU6172U. Few weeks ago, I bought a TV UE65NU7172. We both bought Apple TV 4K, connected it to the TVs. His TV recognize it in Sources as Apple TV, rename it to APple TV and change the icon. I've done the same, but always says only HDMI 1 (or 2 or 3...). Any idea why my TV doesn't recognize it? I know it's a minor problem, but I like it the way, my brother has it

 

Any idea?

 

Thanks, Jakub

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7 REPLIES 7
ChrisM Moderator
Moderator

Hi @jakudo.

 

That's strange! The TV should automatically recognise the device that's connected to it and name it accordingly, as it has with your brother's TV. Have you tried a different HDMI cable? Does the Apple TV work OK?

First Poster

I think so, it should recognise it.

I've just tried the old HDMI1.4 cable (I had it with previous TV), now I have HDMI 2 (the one Apple recommend on their website) and everything works just great. Only this is a bug (not serious of course )

I've also tried all HDMI port in the TV. It works OK in all of them, but none of them recognize the Apple TV...

New Member

I've been having the same issue only recently, but with my FireTV. My TV recognized it for a while, then all of a sudden it stopped and i've tried resetting the fireTV and I reset the TV as well, but still won't recognize. idk what it could be at this point. Did you find a solution?

First Poster

No I didn’t find any solution. I’ve tried to change hdmi cable, change the hdmi port, reset apple tv and samsung tv but nothing works. Still the same... :-/

First Poster

anyone find a solution for this one.  as i just expereinced the same thing, everything was working fine for months, up until last night where everything comes up as unknown, and have to set up the device manually. the only problem is that is have impacted the arc :(


@jakudo wrote:

No I didn’t find any solution. I’ve tried to change hdmi cable, change the hdmi port, reset apple tv and samsung tv but nothing works. Still the same... :-/


 

First Poster

No, still no solution. I was hoping that it might change after the last firmaware update of Samsung TV, but it didn't help at all...

New Member

 Same issue here I have a Marantz receiver connected to a 50 inch Samsung 2016 TV and it used to work fine and now the source disappears regularly. I rename the source and added to the home screen and it stays for a couple days and then it shows up as unknown and disappeared from the home screen very annoying 

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