Never ending issues with this piece of trash Samsung Smart TV. Nothing really works. I (try to) use Now TV, Netflix, Amazon Prime, BBC iPlayer and Mubi apps. Non of them run smoothly. Now TV crashes everytime a programme finishes, and fails to load properly. Netflix seems to be unable to load up the programmes on the UI screen and gets stuck on buffering (despite my internet being 30Mbps at the same time). Amazon Prime is perpetually out of audio/visual sync. iPlayer crashes randomly or takes forever to load.
But it's not just that - everything is slow and clunky. When you first "boot up" (because that's what if feels like) the TV you can't even change the volume or channel. It's like a frozen computer from the 90s. Button presses are unresponsive and slow even when it has finally rebooted. About half the time it fails to connect to the internet straight away and I need to run the troubleshoot. And then half of those times it seems unable to even detect my wireless internet.
You call up Samsung and it's the same old, unacceptable response - restart the TV, turn off the power, delete the cache, reinstall the apps. Even if this did actually consistantly work, this is not a solution. The software should work out of the box and not require constant hard resets just to function properly. Samsung really need to get this debacle together, and fix these bugs and the constant software/hardware issues. Because this is the last Samsung product I purchase if they are this shoddy.
