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Smart remote voice control not working

First Poster

We are having the same issue. Just started after 2 months.  Is there a solution?


I was told reset tv

reboot router


i requested new remote, also upgraded firmware



tyis didn’t work so I requested a new tv. All is good now

New Member

Try disconnecting the tV at the mains plug. In addition re-boot your router and any extenders devices. This instantly cured the problem. (An observation - seems to have started after purchasing Google assistant. ) 

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